How do I book an appointment?
You can book an appointment online through our booking system or by contacting us directly via phone or social media.
Do you accept walk-ins?
We operate by appointment only to ensure every client receives the best possible service. You are welcome to stop by and check availability, but we recommend booking in advance to secure your preferred time.
How far in advance should I book?
We recommend booking at least a few days in advance, especially for afternoons and weekends, as these times fill quickly.
Can I reschedule or cancel my appointment?
Yes, you can reschedule or cancel your appointment. We ask that you provide as much notice as possible so we can offer the spot to other clients.
What happens if I am late?
If you are running late, please contact us. We will do our best to accommodate you, but your appointment may need to be shortened or rescheduled.
Where are you located?
You can find our location information from the contact us page.
Is there parking available?
Yes, there is convenient parking available nearby, including street parking.
Do you service clients outside Midland?
Yes, we welcome clients from Midland, Perth and all surrounding suburbs including Helena Valley, Guildford, Mundaring, and the Hills area.
What payment methods do you accept?
We use Square to process payments, so we accept all major payment methods supported by Square.
Do you require a deposit?
No deposit is required to secure your booking – you can book with confidence and pay on the day.
Are your prices fixed or can they vary?
Our prices are generally fixed, however they may vary depending on individual requirements or additional services.
Do you offer gift vouchers?
Yes, you can purchase gift vouchers directly from our website, which make a great present for any occasion.
Are your treatments safe?
All treatments are performed using professional products and techniques, with a focus on safety and hygiene.
Can I get treatments if I have sensitive skin?
Yes, but please let us know in advance so we can tailor the treatment to suit your skin type.
What if I have allergies?
Please inform us of any allergies before your appointment so we can take appropriate precautions or advise on suitability.
What if I am not happy with my results?
Your satisfaction is important to us. If you are not happy with your results, please contact us and we will work with you to resolve the issue.
